Leadership Team

As a leadership team, we are focused on improving the health of all those in the communities we serve.

Vanessa Garcia, CPhT

Senior Manager, Customer Care

Vanessa Garcia is the Senior Manager of the Customer Care Center. She is responsible for developing and implementing the Heritage customer care policy, leading a team of certified pharmacy technicians, and managing customer inquiries. In addition to five years of experience as a customer service representative, Vanessa has nine years of experience as a pharmacy technician in the retail and health care industries. She received her Bachelor of Science degree in Professional Education from Texas Woman’s University.

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